Honest, Transparent Pricing. No Surprises.
For over 50 years, Mayner & Cochran has provided reliable appliance repairs across Canberra and surrounding regions. We believe in being clear about costs before we begin — so you can book with confidence.
Service Visit – $208
Covers up to 30 minutes on-site time for diagnosis and repair during the initial visit. In many cases, if no parts are required, this is enough time to complete the repair.
This fee covers the overheads and time required to send a van to your home, diagnose your appliance, carry out any small repairs or send a quote if required.
If additional time is required during the visit, labour is charged at $45 per 15 minutes.
If Parts Are Required
If a part needs to be ordered and we return to complete the repair, a minimum 15 minutes labour ($45) applies, then $45 per 15 minutes thereafter.
We will always confirm costs with you before proceeding.
All Repairs Carried Out By Mayner & Cochran Carry A 12 Month Warranty
Repair or Buy New?
As a society we have been conditioned to believe it will be cheaper and easier to buy a new appliance when things break down. In some cases this is correct, if you buy a cheaper appliance it is probably better to invest in a new appliance. On the other hand if you have invested in quality appliances there is no need to simply throw them out when they break down. Many repairs carried out by Mayner & Cochran are completed within the first visit in less that 30 minures and are covered under our initial service visit. If parts are required a large majority of our repairs, including parts, come out well under $400. Our Factory Trained Technicians will advise all costs before carrying out any repairs.
Service visit charges cover ACT, Queanbeyan, Murrumbateman & Yass
Travel (for areas surrounding ACT and Queanbeyan)
$3.00 per kilometer, one way only.
Example of approximate travel charges – (in addition to Call Fee)
Bungendore (township) $99
Captains flat (township) $180.00
Michelago (township) $159.00
Appliances from regional areas can be bought to our workshop for repairs.
Workshop Fees
A $208 Diagnostic and Quote fee is charged upon dropping your appliance off at our workshop. Additional labour charged for repairs after diagnostics is charged at $45 per 15 minutes.
Very minor repairs may be covered under the Diagnostic and Quote fee.
Payment Options
Cash, Cheque & Credit Card
Our rates are inclusive of GST.
Out Of Warranty Repairs
The first step is to make a service booking, this can be done by clicking the “Book And Schedule Your Repair” button on any page of this web site, this process is live so you can schedule your repair on your preferred date during the booking process. A confirmation email will be generated and sent at the completion of your booking. If you would prefer you can call us on 6280 6833 and we will be happy to take your booking over the phone.
On your scheduled date, we will have one of our service technicians assess and repair your appliance.
If your appliance requires new parts, then we will quote you a price before proceeding with the repair.
We do not charge a second call fell when returning to fit parts
In Warranty Repairs
The first step is to make a service booking, this can be done by clicking the “Book And Schedule Your Repair” button on any page of this web site, this process is live so you can schedule your repair on your preferred date during the booking process. A confirmation email will be generated and sent at the completion of your booking. If you would prefer you can call us on 6280 6833 and we will be happy to take your booking over the phone.
On your scheduled date, we will have one of our service technicians assess and repair your appliance.
Be sure to have a copy of your purchase receipt to show the technician upon his arrival.
If your appliance requires new parts that are not in our service vans, we will place them on order and reschedule a repair date once the part arrives.