Initial Visit
Call Fee + Labour
$103.00 + $90.00
(Our Minimum Charge is $193.00 – Includes 30 Minutes Labour)
After the first 30 Minutes we charge $45 per 15 minutes (or part thereof)
Return Visits
No Call Fee
When we return to fit your parts we simply restart the job timer.
As per the Initial Visit we charge $45 per 15 Minutes (or part thereof) after the First 30 minutes of total job time.
All Repairs Carried Out By Mayner & Cochran Carry A 12 Month Warranty
Repair or Buy New?
As a society we have been conditioned to believe it will be cheaper and easier to buy a new appliance when things break down. In some cases this is correct, if you buy a cheaper appliance it is probably better to invest in a new appliance. On the other hand if you have invested in quality appliances there is no need to simply throw them out when they break down. Most repairs carried out by Mayner & Cochran are completed within 30 minutes at a labour cost (including Call Fee) of $193. A majority of our repairs, including parts, come out well under $400. It is rare to have a repair go over $800. It does happen but it is not common. Our Factory Trained Technicians will advise all costs before carrying out any repairs.
Call Fee Covers ACT, Queanbeyan, Murrumbateman & Yass
Our Call fee covers the overheads and time required to send a van to your home, diagnose your appliance, carry out any small repairs or send a quote if required. Our Call fee includes 30 minutes labour.
Travel (for areas surrounding ACT and Queanbeyan)
$3.00 per kilometer, one way only.
Example of approximate travel charges – (in addition to Call Fee)
Bungendore (township) $99
Captains flat (township) $180.00
Michelago (township) $159.00
Appliances from regional areas can be bought to our workshop for repairs.
Workshop Fees
A $193 Diagnostic and Quote fee is charged upon dropping your appliance off at our workshop. Additional labour charged for repairs after diagnostics is charged at $45 per 15 minutes.
Very minor repairs may be covered under the Diagnostic and Quote fee.
Payment Options
Cash, Cheque & Credit Card (Cheques are to be made payable to Mayner & Cochran)
Our rates are inclusive of GST.
Out Of Warranty Repairs
The first step is to make a service booking, this can be done by clicking the “Book And Schedule Your Repair” button on any page of this web site, this process is live so you can schedule your repair on your preferred date during the booking process. A confirmation email will be generated and sent at the completion of your booking. If you would prefer you can call us on 6280 6833 and we will be happy to take your booking over the phone.
On your scheduled date, we will have one of our service technicians assess and repair your appliance.
If your appliance requires new parts, then we will quote you a price before proceeding with the repair.
We do not charge a second call fell when returning to fit parts
In Warranty Repairs
The first step is to make a service booking, this can be done by clicking the “Book And Schedule Your Repair” button on any page of this web site, this process is live so you can schedule your repair on your preferred date during the booking process. A confirmation email will be generated and sent at the completion of your booking. If you would prefer you can call us on 6280 6833 and we will be happy to take your booking over the phone.
On your scheduled date, we will have one of our service technicians assess and repair your appliance.
Be sure to have a copy of your purchase receipt to show the technician upon his arrival.
If your appliance requires new parts that are not in our service vans, we will place them on order and reschedule a repair date once the part arrives.