Pricing – Mayner & Cochran

Our Pricing Structure

As a society we have been conditioned to believe it will be cheaper and easier to buy a new appliance when things break down. In some cases this is correct, if you buy a cheaper appliance it is probably better to invest in a new appliance. On the other hand if you have invested in quality appliances there is no need to simply throw them out when they break down. Most repairs carried out by Mayner & Cochran are completed within 30 minutes at a labour cost of $193. A majority of our repairs, including parts, come out well under $400. It is rare to have a repair go over $800. It does happen but it is not common. Our Factory Trained Technicians will advise all costs before carrying out any repairs.

All Repairs Carried Out By Mayner & Cochran Carry A 12 Month Warranty

Call Fee (for ACT, Queanbeyan, Murrumbateman & Yass )
$193 (Includes 30 Minutes Labour)

Our Call Fee is only charged for the first visit, if we need to come back with parts the charges for the second call will be parts and Labour only.

Additional labour (After 1st 30 minutes)
$45.00 per 15 minutes (or part thereof)

Our Call fee covers the overheads and time required to send a van to your home, diagnose your appliance, carry out any small repairs or send a quote if required. Our Call fee includes 30 minutes labour.

Travel (for areas surrounding ACT and Queanbeyan)
$3.00 per kilometer, one way only.

Example of approximate travel charges – (in addition to Call Fee)

Bungendore (township) $99
Captains flat (township) $180.00
Michelago (township) $159.00

Appliances from regional areas can be bought to our workshop for repairs.

Workshop Fees

A $193 Diagnostic and Quote fee is charged upon dropping your appliance off at our workshop. Additional labour charged for repairs after diagnostics is charged at $45 per 15 minutes.

Very minor repairs may be covered under the Diagnostic and Quote fee.

Payment Options

Cash, Cheque & Credit Card (Cheques are to be made payable to Mayner & Cochran)

Our rates are inclusive of GST.

Out Of Warranty Repairs

The first step is to make a service booking, this can be done by clicking the “Book And Schedule Your Repair” button on any page of this web site, this process is live so you can schedule your repair on your preferred date during the booking process. A confirmation email will be generated and sent at the completion of your booking. If you would prefer you can call us on 6280 6833 and we will be happy to take your booking over the phone.

On your scheduled date, we will have one of our service technicians assess and repair your appliance.

If your appliance requires new parts, then we will quote you a price before proceeding with the repair.

We do not charge a second call fell when returning to fit parts

Book And Schedule Your Repair

In Warranty Repairs

On your scheduled date, we will have one of our service technicians assess and repair your appliance.

Be sure to have a copy of your purchase receipt to show the technician upon his arrival.

If your appliance requires new parts that are not in our service vans, we will place them on order and reschedule a repair date once the part arrives.

Book And Schedule Your Repair

Our Pricing Structure

Out Of Warranty Repairs

In Warranty Repairs

Note: We only repair the brands listed in this dropdown box. Please do not select one of these brands and then advise that your appliance is another brand in the notes, these are the only brands we service.

If you have a Fisher & Paykel appliance we are happy to service it in our Workshop if you drop it in, we do not do Fisher & Paykel work in your home.

If you have a Smeg Appliance under manufacturers warranty your service needs to be booked in through KJ Warden. Please close this form and call KJ Warden on 02 6922 8600 to book a repair. Mayner & Cochran are unable to do Smeg repairs under manufactures warranty

If you have a Beko Appliance under manufacturers warranty your service needs to be booked in through Beko customer care. Please close this form and call Beko Customer Care on 1300 282 356 to book a repair. Beko will then forward your job to us and we will contact you to arrange a service call.

Due to circumstances beyond our control Mayner & Cochran no longer service Omega Appliances. If we have serviced your Omega Appliance out of warranty in the last 12 Months and you have an issue arising from that repair please contact us on 02 6280 6833

Extended Warranty is an extra warranty that would have been purchased separately when your appliance was purchased.

If you purchased Extended Warranty it will be covered by a third party warranty provider, not the manufacturer of the appliance.

If you have an Extended Warranty please close this form and contact the Extended Warranty Provider. They will then pass on your details along with authorisation and we will contact you to arrange service.

Please Note: Our technicians can accept Master Card, Visa Card, Cash or Cheque. Upon completion of payment a receipt / tax invoice will be emailed to you by the technician.

If you are in a rental property and you own the appliance being booked please continue. If the Appliance being booked is owned by the landlord we will require a written Work Order to proceed. Please ask the Landlord or Real Estate to forward a work order to: workorders@maynerandcochran.com.au..

Please Note Our Charges

Our service call for ACT, Queanbeyan, Murrumbateman & Yass is $193, this includes up to 30 minutes labour

Additional labour, after the first 30 minutes is $45.00 per 15 minutes (or part thereof)

The travel charge for areas surrounding ACT and Queanbeyan is $3.00 per kilometre, one way only.

If you live outside the ACT / Queanbeyan area our staff will be able to give you an approximate travel charge when they ring to confirm your booking.

If your Appliance is under Manufacturers Warranty please provide the date of purchase if known. The technician will need to site a copy of the purchase invoice for warranty purposes

Symptoms